It was the biggest and the best at one time-but now that it is the only it does not appear to worry about much more than changing the posters out front. If you are lucky enough to get there early before the place opens up each day you will find out that the employees park in the row closest to the front doors for their convenience-always a nice barometer of where their focus towards customer service really happens to be. During bad weather Tracy is correct you have to wait in line outside of the theater to get your tickets. I have to agree with Jaimi below that it is the best in Joplin-now that everything else has closed up. You would be hard pressed to find a worse movie going experience. This theater is run down and poorly cared for. Theaters wonder why theyre having trouble getting people into seats and theaters like this one are the answer. My wife and I drive 40 minutes out of Joplin just to see movies at a different theater. Dirty, smelly, low quality sound, poor service, frequent technical problems, decayed screens, uncomfortable and broken seating, terrible film selection, essentially no special events or showings (this has admittedly improved), and high prices. I have been to many theaters throughout the country and the area, but this is the worst one by far. I had a sweater and and a jacket on, with another jacket over my legs and I was still shivering. Our projector in theater 4 was out of focus the entire movie and even though multiple people repeatedly reported it, the theater staff did nothing to fix it. However, today I once again made the mistake of choosing North Star. I have frequently thought about changing this review since this theater came under new management. Otherwise, wait for the movie to come out on DVD or Netflix. Save your money and go to Pittsburg, Kansas instead for a great movie experience. Its all these reasons why I havent seen a movie in 2 years at Regal Cinemas. On top of that, the place is so dirty, a bit smelly, theaters riddled with broken seats, and projectors that dont seem to do a very good job keeping the movies bright enough to watch without squinting, its like I find myself back at the old Sears Plaza complex - but without the savings to the wallet. It was "exciting." Sadly, there is only one place in Joplin to watch movies today, and its at Regal, and for a family of four it costs you about $60 to see a movie, eat popcorn and drink a couple of Cokes. Like a rich family eating dinner in the bad part of the city. Because you and a date could see a movie for less than $10, it was almost kinda fun. Now, the old Sears Plaza theater was terrible - the bathrooms stunk, the place was dirty, no air conditioning, but movies were cheap - you got what you paid for is what Im saying. I wish we had more than one movie.I remember the days when Joplin had 3 different theater complexes, two different ones located inside Northpark Mall, another one outside the 15th Street Wal Mart, and cheap movies inside the old Sears Plaza on 7th Street. They are having some sort of technical issues with their projector not working right. I’ve been waiting over half an hour and this premier still hasn’t started. They have 3D movies just about every week and all the newest movies to come out. The Joplin Regal 14 theatres are a great place to watch your movie picks. Every part of this theater is disgusting.We are done going there- we drive at least an hour 2 or 3 times a month to. This place is a filthy smelly expensive disaster because it’s the only one in town. Went to restroom and no soap in dispensers also. Trash cans were full, trash on floor, and seats are even sticky. Just watched Rocketman and this theatre is very dirty. Was confused by that but GPS said that's where I was supposed to be. Website directed me there, but signage is still for Hollywood Theaters, not Regal.
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